Art free essay: Quality of Case Recording
Quality of Case Recording
Case recording is an important aspect of social work, where client information has to be done systematically to conform to certain standards of practice. It is imperative that clients’ data entry is controlled at the individual and agency level with the use of deliberate guidelines that are enforceable by the management of social work agencies. One of the reasons that compel social work practitioners to adhere to such recording outlines is the work review done as a condition for funding. The following plan outlines the relevant changes that the agency will find useful in improving case recording practice.
Individual practitioner level
Individual social workers must enter client’s data such that supervision, peer review, case flow and retrieval can be facilitated. In view of the functions of the primary data entry done by individual social workers, a breakdown of the main areas must be incorporated in the design of the data entered (Dziegielewski, 2009). A brief narration must accompany the entered data for clarity and further detail. Some of the information that must feature in every individual social worker’s records include; clients’ personal information, presenting case, clients’ social history, intervention, service plan and follow-ups among others (Kagle and Koppels, 2008). According to the author, a service centered record keeping by the social worker must touch on the most pertinent areas of the service. Recordkeeping importance goes beyond individual performance appraisal but personal career development should be the focus.
Agency guidelines for case recording
As part of a whole agency’s practice, the management must formulate a certain standard to be followed by all social workers. Uniformity is important in the retrieval system where several social workers are involved. It follows that the agency will need vigilant record reviews and authorization for continuity of service by a worker should be based on performance terms, among them compliance with simple organizational guidelines such as recording. However, workers should be expected to deliver certain expected results in social work data entry only clear guidelines and encouragement are offered. The scope of social work detail needed in recorded data is usually largely left at the discretion of the workers, but a certain limit of documentation should be given (Kagle and Koppels, 2008). One example of such limitation is facilitated by use of predesigned guiding forms.
Resources to support case recording
Based on the premise that the most appropriate record keeping practice bears an element of cost benefit analysis, workers and agency management must be aware of resource scarcity. Choices are made in order to identify which resources an agency is to avail to the workers for efficient record keeping. While writing materials might appear to be an automatic responsibility of the agency, workers must be accountable for every stationery unit delivered to them (Dziegielewski, 2003). Forms that assist in simplifying data entry are usually accompanied by extra writing space for confidential detail of the presented challenge. Computerization of record keeping and office space for the workers might act as inevitable resources to be met by the agency.
The management must always ensure that the working environment supports proper record keeping at the agency. Independence of the workers should not be compromised in order to facilitate professionalism (Dolgoff, Harrington and Loewenberg, 2009). Provision of resources needed by the workers should be efficient and in sufficient supply. Record reviews and supervision should be done in a friendly and correction-oriented manner in place of harsh toned practice. Motivation should arise from record reviews instead of demoralization.
Dolgoff R., Harrington, D. & Loewenberg, F. M. (2009) Decisions for social work practice. Belmont, CA: Thomson Higher Education
Dziegielewski, S. F. (2003) Professional practice in managed behavioral health. New York, NY: Springer Publishing Company
Dziegielewski, S. F. (2009) Social work practice and psychopharmacology: a person-in-environment approach. New York, NY: Springer Publishing Company
Kagle, J. D. & Koppels, S. (2008) Social work records. Prospect Heights, IL: Waveland Press, Inc.,
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